Consumers Say Yes and NO
With increasing buzz around eHealth, the data points from a recent Accenture survey (June, 2012) are not too surprising. Survey results from, Is eHealth Enough to Satisfy Patients' Desire for Self-service?, indicate significant interest among consumers in online health communication.
Despite their self-serve appetite, Jane Sarasohn-Kahn, a healthcare forecaster, confirms that consumers still value face time with healthcare providers. >>Read more