Michael Shafe, MD leads a growing urgent care business, The Urgency Room - starting and expanding the business to 3 locations within six years. While growing can be anxiety-ridden, Dr. Shafe reduced some stress by following a roadmap that would apply to other healthcare service businesses. Check out his Expansion TOP TEN List:
- Determine what went right and Repeat
- Ensure business can be replicated
- Keep locations legally separate
- Do your research
- Contract with payers early
- Prepare financially
- Hire early
- Allow adequate time for hiring and training
- Create a comprehensive Operations Manual
- Market cost effectively
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